Privacy Policy

Let's think this through together. Ottо: AI Helper & Chatbot is a place to ask questions, sketch ideas and talk things out, and you deserve to know what happens to the words you share along the way. This Privacy Policy explains, as plainly as we can, what Ottо: AI Helper & Chatbot (the developer, referred to here as "we" or "us") does and does not collect, why, and what choices you have. It takes effect on 2026-11-09.

Starting with what we leave out

Ottо has no user accounts and no sign-in. We don't ask for your name, email address, phone number or password to use the app, and we don't build a personal profile tied to who you are. You can open the app and begin a conversation without telling us anything about yourself.

What does pass through when you chat

When you type a message or prompt, that text has to travel somewhere to be answered. Ottо sends your prompts to our own backend, where the response is generated and sent back to your device. In other words, the content you choose to write in a conversation is processed by us so the app can work. Because you decide what goes into a prompt, we gently suggest keeping sensitive personal details out of your messages unless you truly need them there. Limited technical and purchase-related information is also handled by the services described below.

Where your generations are processed

Generations run on the developer's own backend rather than being handed off to a separate AI provider named in this policy. Your prompts are used to produce your responses and to keep the service running.

The companions we rely on

Two third-party services are part of how Ottо works. The Apple App Store distributes the app and handles all purchases and subscriptions through Apple In-App Purchase. Adapty helps us manage subscriptions: when used, it tracks subscription status and related analytics so the app knows whether you have access to paid features and so we can understand, in aggregate, how subscriptions are doing. Each of these services handles information under its own privacy policy, and we encourage you to read them if you're curious.

A closer look at payments

We never see or store your card number or other payment details. When you buy a subscription or make a purchase, Apple processes the transaction from start to finish. Adapty, when used, receives information about your subscription status and purchase events so the app can unlock the right features and so we can review subscription analytics.

How long things stay

We try to keep information only for as long as it's genuinely needed: to generate your responses, to keep the service working and secure, and to meet any legal obligations. Information held by Apple and Adapty is retained according to their own policies.

Your say in the matter

You have the right to ask what information we hold that relates to you and to ask us to delete it. Because Ottо has no accounts, we may ask you for a few details (for example, about when you used the app or a purchase) so we can find what relates to you. For purchase records kept by Apple, you can also reach out to Apple directly. We'll respond to requests thoughtfully and as promptly as we reasonably can.

Reaching us, and when this applies

If anything here leaves you wondering, we'd genuinely like to hear from you. You can contact Ottо: AI Helper & Chatbot through the support or developer contact options listed on Ottо's App Store page. If we update this policy, we'll revise the date shown here. This Privacy Policy is effective as of 2026-11-09.

Ottо: AI Helper & Chatbot · the support page